FAQ
General
- What browser do I need to be able to use the HomeAgain portal?
- I am planning an international vacation with my pet. What do I need to know?
- Does my pet have to be microchipped with a HomeAgain® brand microchip in order to utilize the HomeAgain service?
- What's unique about the HomeAgain WorldScan™ scanner?
- I signed up to be a PetRescuer and receive Lost Pet Alerts emailed to me. How can I change my alert area and/or zip code?
About HomeAgain
About Microchipping
- Will the chip wear out and need to be replaced?
- Why is microchipping the preferred method of identifying pets?
- How big is the microchip?
- How are pets microchipped?
- Will the microchip ever wear out or have to be replaced?
- Is it safe for my pet to have a microchip inside his body?
HomeAgain Membership
Pet Questions
- My pet is already microchipped, but how do I know if he is enrolled?
- What do I do in case my pet is lost?
- My pet always wears a collar with an identification tag. Is microchipping really necessary?
- My cat never goes outside. Does she really need a microchip ID?
- What if my pet is turned in at a shelter that isn't equipped with a scanner?
- What if my pet is found and I am unreachable at the contact number on file with HomeAgain?